Returns & Exchanges
We want you to be absolutely delighted with your Molly Brown London jewelry, which is why we offer a straightforward 30-day return policy for all unworn, non-personalized items. Please ensure all original packaging and security tags are intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Jewelry
Carefully place the jewelry back into its signature Molly Brown London gift box and secure it within a protective shipping envelope.
- 3.Label and Post
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 7-10 business days.