Frequently Asked Questions
Everything you need to know about your Molly Brown London purchase.
What materials are used in Molly Brown London jewelry?
We use only the finest materials, including Assay-assured 925 Sterling Silver and 18ct Gold Vermeil. Each piece is designed to be a keepsake that stands the test of time, featuring genuine gemstones and pearls.
How long does shipping take within the UK and internationally?
Standard UK delivery typically takes 2-3 working days. For international orders, shipping usually takes 7-10 working days depending on the destination and local customs processing.
Can I personalize my jewelry with engraving?
Yes, we offer a complimentary engraving service on many of our pieces. Look for the 'Engrave Me' icon on product pages to add a name, date, or special message to your gift.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned, and personalized or engraved items are non-refundable.
Does the jewelry come with gift packaging?
Every purchase from Molly Brown London arrives beautifully presented in our signature luxury brand packaging, making it ready to give as a perfect gift for any special occasion.
How should I care for my jewelry?
To maintain the brilliance of your jewelry, we recommend cleaning it gently with a soft polishing cloth and avoiding contact with perfumes, lotions, and chlorine. Store each piece individually in its original pouch to prevent scratching.